- IMPORTANT:
- READ CAREFULLY
FOR THE TERMS OF SPECIAL ORDERS AND BACKORDERS!
-
- All Special
Orders require advance payment. We generally submit a new order
to Nill in Germany every 4 weeks and will include your special
order with our next scheduled shipment. Depending on when you
place your special order in relation to the timing of our next
scheduled shipment, it may be 3-8 weeks before we have your grips
to ship. Please keep this turn-around time in mind when placing
a special order. We never know when the next shipment will arrive
until it is actually delivered. Shipments can and often do get
delayed by the Nill factory not shipping on time, delays in clearing
U.S. Customs, and further delays in processing and shipment by
the U.S. Nill Distribution Center. Due to the many issues involved
with importing these products from Germany, MacTec cannot guarantee
a delivery date for special orders or backorders of grips that
are out of stock. Special Orders cannot be cancelled, nor refunds
issued, after the Special Order Deadline (the date we submit
our order to the Nill factory as posted on our Main Nill Grips webpage).
-
- You will
need to specify the Nill Part No. for each set of grips you wish
to special order. It is important that you provide MacTec with
the CORRECT Part No. as MacTec cannot be responsible for refunds
on Special Orders unless we made a mistake. Please verify the
specified Part No. is the correct size and/or contains
the features you want for your grips by examining closely the
KN Nill-Grips website or catalog. If you have any doubt about
size, fit, or features, contact KN Nill-Grips to verify before ordering.
-
- If you combine
special order items or out-of-stock items with in-stock items
on the same order, your order will not ship until all items are
available. Be sure to order any in-stock items separately if
you want them to be shipped immediately.
-
- By placing
a Special Order, you are agreeing to these terms. If you have
any questions, please contact us by email prior to placing your special orders.
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